FREE SHIPPING on all subscriptions and orders over $40 CAD

Shipping & Return Policy


SHIPPING POLICY

COVID-19 UPDATE (EFFECTIVE SINCE OCTOBER 2021)

In compliance with the current lockdown in Ontario, THRILL Coffee is reducing the number of times our employees are processing orders per week, which implies that, depending on the time of the order, a shipment may take up to 96 hours to be processed.

ORDER PROCESSING TIME

Generally, orders as processed in up to 72 hours (Mon-Sat), not including holidays.

SHIPPING COSTS

THRILL Coffee offers free shipping on any coffee subscription within Canada and on regular orders based on total value pre-tax. The current minimum amount is always informed on the top of the website.
If an order is to incur on paid shipping costs, this cost is to be automatically calculated by Canada Post or one of Thrill Coffee parcel delivery partners.

INTERNATIONAL SHIPPING OPTIONS

THRILL Coffee  does not offer shipping outside of Canada currently.

  

RETURN POLICY

If you're looking to return or exchange your order for whatever reason, we're here to help! Please check out our policy:

ELIGIBLE PRODUCTS

No coffee product can be returned. Only coffee gear and merchandise can. Exception to discounted items, which sales are final and cannot be returned or exchanged.
The item(s) must be returned within 30 days of purchase.

RETURNED PRODUCT CONDITIONS

In order to have a return accepted by THRILL Coffee , the item must have tags still on and be returned in its origial product packaging.
A returned item must have no visible signs of wear or use.

WHAT CAN A PRODUCT BE RETURNED FOR

Items can be returned for store credit or replaced with another product of the same value. THRILL only offers refund to the original payment method in case the product got damaged before arrival or is innoperant while still meeting the eligibility criteria.

RETURN SHIPPING COSTS

Customers that used PayPal as their payment method may use their "Return Shipping On Us" policy to be reimbursed of up to $30 on return costs (learn more here: https://www.paypal.com/ca/for-you/shop/refunded-returns) .
We do not cover any return shipping cost.

Close (esc)

Popup

Use this popup to embed a mailing list sign up form. Alternatively use it as a simple call to action with a link to a product or a page.

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.

Search

Shopping Cart

Your cart is currently empty.
Shop now